Bidet FAQs

Do I need an electrical outlet nearby?

Yes, electric bidet toilet seats require electricity. It is recommended to have a GFCI outlet (outlet with “test” and “reset” buttons) within 3-4 feet of your toilet.  The bidet plugs into any 120V outlet (three-pronged), typically what you see in the US.

For new outlets installed in a bathroom, electrical code requires GFCI protected outlets.  If you happen to have an older bathroom with pre-existing outlets that do not have GFCI protection, a bidet toilet seat can still be installed and work fine.  However, GFCI protection is strongly recommended in water borne environments like bathrooms and kitchens. 

Bidet toilet seats generally work fine on shared bathroom circuits.  In some cases where older homes are on dated electrical standards, installing a bidet seat that has a tankless heater on a shared circuit with bathroom lighting can cause the lights to flicker when the water heater is activated.  While rare, flickering bathroom lights should not cause any serious problems aside from annoyance.

Will it fit my toilet?

Yes, they will fit most standard 2-piece toilets and some 1-piece toilets; round or elongated.  But just to make sure, please refer to our bidet toilet seat fitment guide on every product page as well as below to determine the size you need.  If you have further questions, please do not hesitate to contact us.  We will never steer you wrong.

Is the bidet toilet seat hard to install?

No, the bidet toilet seats are designed with you, the do-it-yourself-er, in mind.  Simply watch the video below.  Though this video is for the Brondell Swash Bidet Toilet Seat series, it is really applicable to virtually all bidet seats. As you will see, you'll be done in no time.
  

 

 

Will I need to buy any extra parts to install it?

No, you will not need to buy any plumbing parts. Everything you need is included in the installation kit.

Do I need a hot water connection?

For electric bidet seats, they are designed to heat the water themselves. All that is needed is a cold water supply and the “T-connection” which will come with your shipment.  For non-electric models, you may need need to attach to the hot water line from the sink.  Keep in mind, the first initial spray maybe cold from the water that is already in the line before the warm water reaches the nozzles.

Is an Electric Bidet Seat safe?

Absolutely, all electronic bidet seats have built-in safety features such as thermal fuses and high temperature sensor switches. In addition, bidet seats are made out of high impact plastic that do not conduct electricity and have built in ground protection. All bidet seats are UL approved. Also, most bidets have adjustable water pressure which is helpful in cases of sever inflammation and sensitivity.

Is a Bidet Toilet Seat a permanent installation?

No, after you install your bidet toilet seat (which takes about 20 minutes) you can easily remove it and change toilets whenever you want, just keep track of the parts. Many people are hesitant to buy a bidet toilet seat because they plan to move soon, but don't worry, you can take it with you wherever you go!

How do I clean the bidet seat?

First make sure you unplug it from the electrical outlet. Then you should use a solution of warm water and anti-bacterial soap. Avoid using alcohols and bleaches as this can cause damage to the bidet seat which is not covered under the warranty. Additional disinfection power can be attained by adding a small amount of white vinegar to your soap and water solution.

How do I clean the nozzle?

The nozzle does not actually touch the body of the user. The nozzle is self-cleaning and cleans itself before and after operation.

Is it safe to use the toilet bowl cleaner tablets in the back of the tank (such as the bleach tablets or the blue cleaner tablets)

These will not harm your Bidet, as the water in the bowl doesn't ever go into the bidet itself.  The water in the bidet, is the fresh water from the wall connection.  Just because it won't affect the use of your bidet, they may not be safe for the particular toilet you use, therefore Simply Bidet can't recommend whether to use them or not.

Can I control the water temperature and pressure?

Absolutely, you have complete control over temperature and pressure.  High-end bidet toilet seats allow selection of vibrating and pulsating jets of water, claimed by manufacturers to be beneficial for constipation and hemorrhoids.

Will I need to use toilet paper?

That’s up to you. If you use the air dryer, you will not need to use toilet paper. If you don’t use the air dryer, you will only need a few sheets to dry yourself.  In the beginning it's natural that you may have doubts on whether you are "clean" or not.  It's ok to check with toilet paper and flush like normal.

Are there any health benefits to using a Bidet Toilet Seat?

Absolutely! After using toilet paper, you leave a residue behind (no pun intended) and that can irritate your sensitive skin down there. Lots of people experience immediate relief form itching, bleeding, hemorrhoids and post-operative care for surgery in that sensitive area.

Women will really appreciate the bidet with female issues, during periods and after childbirth.

When you have stomach problems or diarrhea, you will really love the fact you don’t need to use toilet paper after making many repeat trips to the bathroom.

I have a disability or someone I care for has a disability, will a Bidet Toilet Seat help?

Absolutely! For yourself it will help a lot if you are having trouble reaching, bending or just had surgery. If you have someone you care for, this will be a godsend and make their bathroom experience much easier and more pleasant to deal with.  Refer to those bidets that help those who may need some medical assistance or ones that are easy to use.

Will I become more environmentally friendly by using the Bidet Toilet Seat?

Of course you will, because you will substantially cut down on how much toilet paper you use. As a result, fewer trees will need to be cut down.  Using bidet reduces your toilet paper consumption by 75-100%.  For more information, read this article on how toilet paper affects the environment and the eco-friendly benefits if provides.

Can I return it?

We firmly believe once you have tried a bidet toilet seat, you most definitely would never go back to "things of the past".  Due to federal regulations beyond our control, since bidet seats are personal hygienic devices, once you have installed and/or used the bidet toilet seat it cannot be returned.  If it is within 30-days and is unopened, the please contact us for a return authorization and instructions on where it should be sent.  Return shipping charges would be the responsibility of the purchaser.

How do I get my bidet seat serviced?

While bidet seats are reliable products, problems sometimes do occur. If a problem does arise, first try to reset your bidet by unplugging it for 30 seconds and then plugging it back in. If that doesn't work, give us a call and we will try to help you fix the problem.

If the problem continues, servicing it may be the only option. All bidet seats sold at SimplyBidet come with a minimum 1 year manufacturers warranty with some coming with longer warranties. If you need warranty service, then you will need to contact the manufacturer. Please have information such your order number and date you bought your bidet (all on the packing slip that came with your bidet) ready when you call. 

If your bidet seat is out of warranty, please call the manufacturer to inquire about service costs. Some minor problems may cost less than $100 to fix.

If you need manufacturer contact information, please contact us.  We'll be happy to get you in touch with manufacturer and get you on your way enjoying all the benefits a bidet toilet seat offers.